Boatwork Assist · FAQ
Questions, answered.
The things marine businesses ask us most. Still wondering about something? Email [email protected].
What is Boatwork Assist?
A virtual team member for the marine industry. Each agent has a name, a role, and a voice, and works your email, messages, and tools alongside your people — handling leads, quotes, scheduling, posting, invoicing, and follow-up.
How is this different from a chatbot?
A chatbot waits for someone to message it. Boatwork Assist works your business proactively — it briefs you each morning, answers leads in minutes, chases quiet quotes, and brings you what needs your call.
Does it replace my team?
No. It picks up the busywork nobody has time for — the email, the follow-ups, the posting — so the team you already have can spend their time on the boats and with customers.
How do I get access?
Join the waitlist. We’re onboarding marine businesses in waves and will reach out as invites open up.
What does it cost?
A $99/agent/month platform fee plus usage-based tokens (typically $200–400/mo per agent), so a typical budget is about $250–500/mo per agent. An optional one-time setup is $1,500. See the Pricing page for details.
How do I talk to my agent?
Over email and WhatsApp — the way your team already communicates. On a Mac in the office, iMessage works too. No new app for your team to learn.
What does it plug into?
Microsoft 365 (email & calendar), Facebook, Instagram, and LinkedIn today, with Stripe and HubSpot coming soon. You grant access per account and can revoke it anytime.
Can I name my agent and set its tone?
Yes. You choose the name, role, and voice — professional & warm, direct, or executive — and give it a playbook for what it owns and what to bring to you.
Does it send things on its own?
Only what you allow. By default the agent drafts and proposes; you approve what goes out. You can let low-risk messages (like appointment confirmations) send automatically — you set the line.
Is my data private?
Yes. Your knowledge lives in your own isolated Google Cloud vault in the US. No other organization’s agents can reach it — enforced at the infrastructure level — and nothing is used to train AI models. See the Security page.
What models does it use?
It routes each task to a well-suited model automatically rather than relying on one provider — reserving frontier models for the work that demands them and falling back automatically if a provider is down.
How many agents can I run?
Start with one — the job that costs you the most time — and add more as you go. Each runs its own playbook off the same shared knowledge about your business.
