Question 1

What is Boatwork?

Accepted Answer

Boatwork is the easiest way to find and hire trusted marine professionals. We know how frustrating it can be to find reliable help for your boat—endless phone calls, waiting for callbacks that never come, and no way to know if you're getting a fair price. Boatwork solves that. Browse vetted pros, read real reviews, compare quotes, and book—all in one place.

Question 2

Is Boatwork really free for boat owners?

Accepted Answer

100% free. No hidden fees, no subscriptions, no catches. Search for pros, request quotes, read reviews—it costs you nothing. We make money when marine professionals pay to receive leads. You get a great service, pros get customers, everyone wins.

Question 3

How do I know I can trust the professionals on Boatwork?

Accepted Answer

Every pro on Boatwork has a public profile with verified reviews from real customers. You can see photos of their past work, read detailed feedback, and check their credentials before reaching out. We also monitor review authenticity and remove fraudulent listings. Look for the "Verified Pro" badge for extra confidence.

Question 4

How fast can I get quotes?

Accepted Answer

Most boat owners receive their first quote within a few hours. Tell us what you need, and we'll notify qualified pros in your area immediately. Many respond the same day. No more waiting by the phone or chasing down callbacks.

Question 5

What if I'm not sure exactly what service I need?

Accepted Answer

That's okay—you don't need to be an expert. Describe your problem or what you're trying to accomplish, and we'll help match you with the right type of professional. You can also browse our service categories for ideas, or ask pros directly for their recommendations when you connect.

Question 6

Can I get multiple quotes to compare?

Accepted Answer

Absolutely—and we encourage it. Request quotes from several pros to compare pricing, availability, and approach. There's no obligation to hire anyone, and comparing quotes helps ensure you get the best value. It's one of the biggest advantages of using Boatwork.

Question 7

What services can I find on Boatwork?

Accepted Answer

Just about anything your boat needs. Engine repair and maintenance, detailing and cleaning, bottom painting, electrical work, fiberglass repair, upholstery, electronics installation, plumbing, trailer service, and much more. If it involves a boat, we probably have a pro for it.

Question 8

What areas does Boatwork cover?

Accepted Answer

Boatwork is growing fast across the United States, with strong coverage in major boating regions including Florida, the Gulf Coast, the Great Lakes, and both coasts. Enter your location when searching to see pros available in your area. New professionals join daily.

Question 9

How do reviews work?

Accepted Answer

After completing a project, you'll receive an invitation to leave a review. Share your honest experience—the quality of work, communication, pricing, and whether you'd hire them again. Your review helps other boat owners make informed decisions and rewards great pros with more visibility.

Question 10

What if something goes wrong with a job?

Accepted Answer

Start by communicating directly with your pro—most issues can be resolved quickly. If you're unable to reach a resolution, contact us at support@boatwork.co. We take quality seriously and will help mediate. We also track patterns in reviews to identify and address problematic providers.

Question 11

Why should I list my business on Boatwork?

Accepted Answer

Boat owners are actively searching for services like yours—right now. Boatwork puts your business in front of customers who are ready to hire, not just browsing. You'll build your online reputation with verified reviews, showcase your best work with photos, and spend less time chasing leads and more time doing what you do best.

Question 12

How much does it cost to create a profile?

Accepted Answer

Nothing. Creating your business profile is completely free. Add your services, upload photos, list your credentials, and start appearing in search results—all at no cost. You only pay if you choose to receive leads through our optional lead generation service.

Question 13

How does the lead system work?

Accepted Answer

When a boat owner requests quotes for a service you offer in your area, you'll receive a notification with project details. Review the scope, location, timeline, and budget. If it's a good fit, accept the lead to get the customer's contact info and reach out directly. You only pay for leads you accept—never for leads you pass on.

Question 14

Can I see lead details before paying?

Accepted Answer

Yes—full transparency before you commit. Every lead shows you the scope of work, project description, location, expected timeline, and budget range. Review everything and decide if it's worth pursuing. No surprises, no wasted money on bad-fit leads.

Question 15

How much do leads cost?

Accepted Answer

Each lead costs $25 when you accept it. You only pay for leads you choose to accept—never for leads you pass on. You will always see full project details before deciding, so you can make sure it is worth it for your business.

Question 16

What are lead credits?

Accepted Answer

Lead credits are free leads we give to new pros or as promotional bonuses. Each credit equals one free lead—when you accept a lead, one credit is used instead of charging your card. Once your credits run out, accepted leads are charged at $25 each.

Question 17

How do I stand out from other pros?

Accepted Answer

Complete your profile fully—pros with photos, detailed service descriptions, and credentials get significantly more views. Respond to leads quickly; boat owners often hire the first pro who gets back to them. Most importantly, deliver great work and ask happy customers for reviews. Five-star reviews are your best marketing.

Question 18

What if my business is already listed?

Accepted Answer

You can claim your existing listing. Sign up for an account, search for your business, and follow the claim process. You'll verify ownership via email or phone, and then you'll have full control to update your profile, respond to reviews, and enable leads.

Question 19

Can I control which leads I receive?

Accepted Answer

Yes. Set your service area, select which services you want leads for, and adjust your availability. You're in complete control. Taking a vacation? Pause leads anytime. Only want larger jobs? Adjust your preferences. It's your business—run it your way.

Question 20

How do I get more reviews?

Accepted Answer

Ask! After completing a job, let your customer know you're on Boatwork and that a review would help your business. We also send automated review requests to customers who book through the platform. Great work naturally leads to great reviews—make every job count.

Question 21

Is Boatwork worth it for small or solo operations?

Accepted Answer

Absolutely. Many of our most successful pros are independent operators or small shops. You don't need a marketing budget or sales team—Boatwork brings customers to you. Focus on your craft, deliver excellent service, and let your reputation grow organically.

Question 22

How do I contact Boatwork support?

Accepted Answer

Email us anytime at support@boatwork.co. Our team typically responds within 24 hours, often much faster. For urgent issues, put "URGENT" in your subject line. We're real people who genuinely want to help—no bots, no runaround.

Question 23

I'm having trouble with my account. What should I do?

Accepted Answer

Most account issues can be resolved quickly. Try resetting your password first. If you're still stuck, email support@boatwork.co with your account email and a description of the problem. We'll get you sorted out.

Question 24

How do I report a problem with a listing or review?

Accepted Answer

If you see incorrect information, a suspicious listing, or a review that seems fake, report it to support@boatwork.co. Include the business name and specific details about the issue. We investigate every report and take action to maintain platform quality.

Question 25

Can I suggest a new feature or improvement?

Accepted Answer

We'd love to hear from you! Send your ideas to support@boatwork.co with "Feature Request" in the subject line. Boatwork is built for boat owners and marine pros—your feedback directly shapes what we build next.

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